Moneris Go Restaurant - The Kitchen Display System (KDS) App

When you take orders on the Moneris Go Restaurant POS app, the Kitchen Display System (KDS) app, which runs on a separate iPad, displays the orders so that the kitchen staff can prepare food and beverages for your customers.  Orders and modifications are displayed in real time to provide immediate updates to the kitchen staff. 

In this section, you will learn how to:

• Optimize your iPad for the KDS app  

• Sign into the KDS app 

• Configure KDS settings 

• Understand the elements on the KDS screen

• View orders

• Complete orders

• Sign out of the KDS app

Before you begin

Before you begin using the Kitchen Display System (KDS) app, please note: 

• The KDS app is an optional module and requires an additional fee. (Please contact our sales team.)  Once you sign up for the KDS app, you can install the app on as many tablets as you wish.  For example, if you have three kitchen stations (grill, salad, and dessert), each station would have its own tablet running the KDS app.

• Each KDS tablet can display only one kitchen station at a time.  You cannot have two KDS tablets logged into the same kitchen station at the same time. 

• The KDS app uses the Wi-Fi network in your establishment to communicate with other applications like the Moneris Go Restaurant POS app.  

Important considerations

Please note the following important information: 

• The tablets you are using for the KDS app must be plugged into a power source at all times and should be configured so that they do not go to sleep or allow other apps/settings to disrupt their ability to display orders.  For instructions, refer to Optimizing your iPad for the KDS app.  

• The KDS app keeps track of all orders using three tabs: Active, Modified, and Completed.  These tabs are updated in real time as orders are received, modified, completed, and sent out to the guests. 

• If you have multiple kitchens and multiple displays, you can view only one kitchen at a time per display. If you need to view another kitchen from a tablet that is already assigned to a kitchen, you will need to sign out and sign in again to select a different kitchen.